Terms and Conditions

Last updated: [01-01-23]

These terms and conditions (“Terms”) apply to the purchase and sale of products (“Products”) through our website, www.shop.neilandnaes.io (the “Site”). These Terms are between you and Turestrl, inc. (“we”, “us”, or “our”). Please read these terms carefully before placing an order with us. By using the Site and placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or place an order.


You may place an order to purchase a Product by following the online ordering process on the Site. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the Products will not be formed until your payment has been approved and we have debited your credit or debit card.

We reserve the right to refuse an order for any reason, including, but not limited to, the unavailability of any product, an error in the price or product description posted on the Site, or an error in your order.

Price and Payment

The price of the Products and any applicable delivery charges will be as quoted on the Site, except in cases of obvious error. Prices are subject to change without notice. We are not responsible for typographical errors that may result in an incorrect price being stated on the Site.

We accept payment by credit card and debit card. Payment must be received by us before we will accept an order.

We do not store credit card details nor do we share customer details with any 3rd parties.


We will deliver the Products to the address you specify in your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to take delivery of the Products from our delivery provider.

We will use reasonable efforts to deliver the Products within the estimated delivery time indicated in the order confirmation, but we do not guarantee that we will deliver within this time frame. Time for delivery is not of the essence.

Ownership and Risk

The Products will be your responsibility from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Returns and Refunds

You may return Products to us within 7 days of receiving your order for any reason. You will be responsible for the cost of returning the Products to us.

We will provide store credit for the price of the Products, but will not offer cash refunds. If you do not return the Products to us in the same condition, we reserve the right to reduce the amount of store credit provided.


You may cancel your order at any time before the Products are delivered. If you have already received the Products, you will need to follow the returns and refunds process set out above.

If you cancel your order after the Products have been dispatched, you will be responsible for returning the Products to us at your own cost.

Our Liability

We will not be liable to you for any loss or damage suffered by you as a result of using the Site or placing an order with us